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The City of Rancho Santa Margarita contracts with the City of Mission Viejo for animal care and control services. Their general information and emergency phone number is (949) 470-3045 or visit www.cmvas.org.
The City of Rancho Santa Margarita contracts with the City of Mission Viejo for animal services. The contract began on January 1, 2017.
The City of Mission Viejo provides numerous high-quality services, including a pro-humane animal shelter, 24-hour response to emergency calls, pet adoption, low-cost vaccination clinics, animal licensing, community outreach and events, volunteer opportunities, and many other services. For a comprehensive list of services and resources, visit cityofmissionviejo.org or call (949) 470-3045.
Valid pet licenses will be honored until the expiration date listed on the license. For example, if you renewed your pet license through the County of Orange, OC Animal Care on 8/2/2016, the license will be valid until 8/2/2017. After January 1, 2017, contact Mission Viejo Animal Services for questions regarding your pet and animal facility licenses at (949) 470-3045 or visit cityofmissionviejo.org.
The Mission Viejo Animal Services Center is located at 28095 Hillcrest, Mission Viejo, CA 92692 at the intersection of Marguerite Parkway and Hillcrest. For hours of operation and other information regarding the animal shelter, please visit www.cityofmissionviejo.org/animalservices or call (949) 470-3045.
The Mission Viejo Animal Services Center is considered a pro-humane animal shelter. Stray animals are cared for until they are reunited with their owners or until they can be placed in new permanent homes. Stray animals that are brought to the center are held a minimum of 4 full days awaiting redemption by their owner. The Mission Viejo Animal Services Center provides an animal adoption program that includes the screening and review of each individual adoption application to ensure responsible and long-term homes for all animals.
Building Permits allow the City to protect the public by reducing the potential hazards of unsafe construction. By following code guidelines, buildings will meet minimum standards of safety and will be less likely to cause injury to you, your family, or future owners.
Instead of looking at the building permit process as a nuisance, it's better to see it as a service provided by your local government. Objective, trained plan-checkers will examine and approve your building plans. Experienced inspectors will ensure that work is up to standard. Any corner-cutting or poor workmanship by a contractor will come to light.
Conversion of a garage into a sleeping room is not permitted. Garages are to be used for the temporary storage of vehicles. However, garages can be converted into Accessory Dwelling Units subject to compliance with RSMZC Section 9.04.190 and approval by the Development Services Department and approval of a Building Permit. Please contact the Development Services Department at 949-635-1800 x6704 for further information.
Please report graffiti to the City's Graffiti Hotline at 949-635-1825. Please specify the exact location of the graffiti (i.e. on bench at park, on side of wall, and end of what street.)
The City of Rancho Santa Margarita does not issue business licenses, however, a Certificate of Use and Occupancy is required for any businesses located within the commercial retail centers and the Business Park. For more information, please visit the License and Certification Requirements page.
Information regarding starting a business is located on our Business Resources page.
Fictitious business name (DBA) filing is processed by the Orange County Clerk-Recorder Office. They can be reached at 714-834-2500. You can access the application for a fictitious business name on the County Clerk-Recorder’s website www.ocrecorder.com.
Resale permits are issued by the State Board of Equalization by calling 800-400-7115. Additional information is available on the BOE website at www.boe.ca.gov.
The City's Economic Development Division provides many useful resources for new, existing, and potential businesses in the City. For more information, please visit the
The Public Information Officer (PIO) routinely provides tours of City Hall to scouting groups and various organizations. If you are interested in arranging a tour, please contact 949-635-1811.
The City of Rancho Santa Margarita is designated as a Passport Acceptance Facility by the United States Department of State. We accept your application for a passport and forward all forms and documents to State Department for processing. The procedures for obtaining a passport can be found on our website, www.cityofrsm.org. Passport Acceptance Facility; please visit this page and complete all requirements prior to your appointment. We also recommend visiting www.travel.state.gov for detailed information.
Passport Office: (949) 635-1819
If there is workable suspect information, the investigator will continue to work the case to resolution. If there is no workable information in the report, the investigator will contact you to ascertain if there is any new information available. If there is no new information or evidence, the case will be made inactive until any new information becomes available.
From the time the deputy writes the report to the time it is assigned to an investigator takes approximately 5-7 working days. You may obtain a copy of the report through Orange County Sheriff's Support Services Records Division at 714-834-6454 approximately 10-14 working days after the report is made.
Accident reports dated after September 2008 are also available online at the Orange County Sheriff's Office website, under the "E-services" section of the website.
The Request Authorization form may also be submitted by fax to OCSD Records at 714-834-5466, in person, Monday through Friday, 8 a.m. to 5 p.m., or mailed to at:320 N Flower StreetP.O. Box 449Santa Ana, CA 92702
The cost of a report is 15 cents ($0.15) per page with the exception of a Domestic Violence report which is released at no cost to the victim. If your request is approved, you will be contacted to arrange pick-up and payment of the report. If your request is denied, you will receive a written denial in accordance with Government Code section 6255(b).
The Investigation Division of the Orange County Sheriff’s Department is located in Lake Forest and can be reached at 949-206-6100.
Yes, Rancho Santa Margarita Police Services offers a service provided free of charge which involves a physical check of your residence to ensure no windows or doors have been opened or tampered with while you are away or on vacation. For additional information, call Police Services at 949-635-1817 or complete the form on the City’s website.
All residential streets in the City of Rancho Santa Margarita are swept by a vacuum type street sweeper once per month. Please contact the City's Public Works Department for more information on when your street is swept at 949-635-1800 or view the map here.
Parking Restrictions will begin the week of April 15, 2019. Implementation will include a 60-day grace period during which cars parked during the restricted hours will receive a warning. Parking citations with a fine will be issued beginning on Monday, June 17, 2019.
This is the full list and schedule – make sure to note the street names in the last row for the Montecito II Tract:
To keep the City streets clean and increase the effectiveness of street sweeping operations, the City of Rancho Santa Margarita is implementing NO PARKING DURING STREET SWEEPING restrictions in fourteen (14) target areas throughout the City.
Look for these signs on local streets. Signs will be posted in the areas where Street Sweeping Parking Restrictions apply. Parking restrictions will be in effect beginning Monday, April 15, 2019. A full schedule and maps can be found at www.cityofrsm.org/536/street-sweeping.
The City has a dedicated web page for Street Sweeping information: www.cityofrsm.org/536/street-sweeping. You may also call (949) 635-1800 x6703 during normal business hours.
Citations will not be issued on holidays.
The fine for the parking citation is $50.00
Refer to the information on the back of the citation regarding how to pay the fine. The back of the ticket reads as follows:
HOW TO PAY THE PARKING VIOLATION PENALTY:
Credit card payments are accepted by phone at (800) 989-2058 or online at www.CitationProcessingCenter.com; or send check/money order payable to the City of Rancho Santa Margarita in a stamped envelope addressed to the City of Rancho Santa Margarita, C/O Citation Processing Center, PO Box 10479, Newport Beach, CA 92658. Write the citation number on the check/money order. DO NOT SEND CASH. Please note that additional monetary penalties are charged for late payment as well as repeat violations of the same offense within a twelve month time period. Citations issued for one of the following violations 4000(a)(1), 5200(a), 5201(c), 5204(a) require evidence of violation correction and vehicle inspection which may be obtained at any police agency. Upon valid proof of correction for each equipment violation, the penalty shall be reduced to $10.00 per violation.
Refer to the information on the back of the citation regarding how to pay the fine:
Refer to the information on the back of the citation. The information on the back of the citation is shown below. The website link is https://www.citationprocessingcenter.com/
If there is a "hold" on the vehicle and it was towed from within Rancho Santa Margarita, contact the Administrative Sergeant for Rancho Santa Margarita at 949-635-1817. If there is a "hold" on the vehicle and it was towed from any city other than Rancho Santa Margarita, contact the Administrative Sergeant for the city in which the tow originated.
Please contact Rancho Santa Margarita Police Services at 949-635-1817 for questions related to traffic laws and the enforcement of those traffic laws.
Currently, there is no parking allowed on city streets for storage or long-term parking of recreational vehicles/motor homes. For a list of available RV storage sites, please check online or a local phone directory.