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The original item was published from 3/30/2020 9:42:31 AM to 5/1/2020 12:00:01 AM.

News Flash

News Flash

Posted on: March 30, 2020

[ARCHIVED] Support for SoCalGas Customers

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SoCalGas is committed to providing safe and reliable service and does not anticipate any service disruptions at this time.

What SoCalGas is Doing to Help Customers

  • Service disconnections are suspended until further notice. This means no customer will have their natural gas turned off due to non-payment.
  • SoCal Gas is committed to helping customers experiencing hardships, including from COVID-19.
    • If your household income has recently changed, you may now qualify for 20% off your natural gas bill with CARE. Apply online today.
    • If you are currently on CARE, you will not be required to recertify.
  • Customer service representatives continue to be available 24-hours a day, 7 days a week to answer your questions, help you select a payment option, or determine if the service you are calling about needs immediate attention. If in need of assistance, we encourage customers to call us at 1-800-427-2200.
  • Small Business Customers will not be charged late payment fees.

Please visit for more information.

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