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The original item was published from 5/14/2019 2:13:50 PM to 5/17/2019 3:44:26 PM.

News Flash

News Flash

Posted on: May 14, 2019

[ARCHIVED] City Phone System Temporarily Unavailable Friday, May 17th from 12 - 4 p.m.

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Service Interruption is expected to last approximately 4 hours. The 911 and OCSD non-emergency dispatch system will not be affected.

The City of Rancho Santa Margarita’s  Information Technology Department and telephone vendor will be performing maintenance and installation of a backup battery and making upgrades to server software on Friday, May 17, 2019, from 12 noon to approximately 4:00 p.m. The phone system will not be available for incoming or outgoing calls. 

Callers to the city will be unable to leave voice mail messages during this brief period, estimated to be approximately 1 – 2 hours. A temporary backup line is available for those needing immediate assistance at (949) 667-0652.

911 and OCSD's  non-emergency line -  (949) 770-6011 - will not be affected.

The city regrets any inconvenience the unavailability of the phone system may cause. City Hall and the Bell Tower Regional Community Center will be open for business during this time.

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