City Records

The City Clerk is responsible for the care and custody of all official records and documents of the City. Our mission is to provide efficient and economical controls for the creation, maintenance, and retention of all City records.

Public Record Requests

One of the goals of the City's Records Management System is to provide an efficient tool for the public when requesting public records.

Submitting Requests Online

The Citizen Request Tracker (CRT) allows citizens to submit requests online in a more convenient and easy way. The requester is able to specify the type of document that is being requested and it expedites the receipt of the request to City staff.

The CRT is monitored during regular business hours only. The CRT should not be used to report emergencies. If you have an emergency and need immediate assistance, please call 911.

Submitting Requests In Person or By Mail

The second option when requesting public records is to complete our Public Records Request Form (PDF) and submit the form directly to the City Clerk's Office in person or by mail at:
City of Rancho Santa Margarita
City Clerk's Office
22112 El Paseo
Rancho Santa Margarita, CA 92688

Need Assistance?

All information requests adhere to the Public Records Act. If you have difficulty in accessing the Citizen Request Tracker, please contact the City Clerk’s Office at 949-635-1800 to specifically request a public record.