Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
Show All Answers
The City of Rancho Santa Margarita contracts with the City of Mission Viejo for animal care and control services. Their general information and emergency phone number is (949) 470-3045 or visit www.cmvas.org.
The City of Rancho Santa Margarita contracts with the City of Mission Viejo for animal services. The contract began on January 1, 2017.
The City of Mission Viejo provides numerous high-quality services, including a no-kill animal shelter, 24-hour response to emergency calls, pet adoption, low-cost vaccination clinics, animal licensing, community outreach and events, volunteer opportunities, and many other services. For a comprehensive list of services and resources, visit cityofmissionviejo.org or call (949) 470-3045.
Valid pet licenses will be honored until the expiration date listed on the license. For example, if you renewed your pet license through the County of Orange, OC Animal Care on 8/2/2016, the license will be valid until 8/2/2017. After January 1, 2017, contact Mission Viejo Animal Services for questions regarding your pet and animal facility licenses at (949) 470-3045 or visit cityofmissionviejo.org.
The Mission Viejo Animal Services Center is located at 28095 Hillcrest, Mission Viejo, CA 92692 at the intersection of Marguerite Parkway and Hillcrest. For hours of operation and other information regarding the animal shelter, please visit www.cityofmissionviejo.org/animalservices or call (949) 470-3045.
The Mission Viejo Animal Services Center is considered a "pro-humane" or “no-kill” animal shelter. Stray animals are cared for until they are reunited with their owners or until they can be placed in new permanent homes. Stray animals that are brought to the center are held a minimum of 4 full days awaiting redemption by their owner. The Mission Viejo Animal Services Center provides an animal adoption program that includes the screening and review of each individual adoption application to ensure responsible and long-term homes for all animals.
Building Permits allow the City to protect the public by reducing the potential hazards of unsafe construction. By following code guidelines, buildings will meet minimum standards of safety and will be less likely to cause injury to you, your family, or future owners.
Instead of looking at the building permit process as a nuisance, it's better to see it as a service provided by your local government. Objective, trained plan-checkers will examine and approve your building plans. Experienced inspectors will ensure that work is up to standard. Any corner-cutting or poor workmanship by a contractor will come to light.
Conversion of a garage into a sleeping room is not permitted. Garages are to be used for the temporary storage of vehicles. However, garages can be converted into Accessory Dwelling Units subject to compliance with RSMZC Section 9.04.190 and approval by the Development Services Department and approval of a Building Permit. Please contact the Development Services Department at 949-635-1800 x6704 for further information.
Please report graffiti to the City's Graffiti Hotline at 949-635-1825. Please specify the exact location of the graffiti (i.e. on bench at park, on side of wall, and end of what street.)
The City of Rancho Santa Margarita does not issue business licenses, however, a Certificate of Use and Occupancy is required for any businesses located within the commercial retail centers and the Business Park. For more information, please visit the License and Certification Requirements page.
Information regarding starting a business is located on our Business Resources page.
Fictitious business name (DBA) filing is processed by the Orange County Clerk-Recorder Office. They can be reached at 714-834-2500. You can access the application for a fictitious business name on the County Clerk-Recorder’s website www.ocrecorder.com.
Resale permits are issued by the State Board of Equalization by calling 800-400-7115. Additional information is available on the BOE website at www.boe.ca.gov.
The City of Rancho Santa Margarita is designated as a Passport Acceptance Facility by the United States Department of State. We accept your application for a passport and forward all forms and documents to State Department for processing. The procedures for obtaining a passport can be found on our website, www.cityofrsm.org. Passport Acceptance Facility; please visit this page and complete all requirements prior to your appointment. We also recommend visiting www.travel.state.gov for detailed information.
Passport Office: (949) 635-1819
If there is workable suspect information, the investigator will continue to work the case to resolution. If there is no workable information in the report, the investigator will contact you to ascertain if there is any new information available. If there is no new information or evidence, the case will be made inactive until any new information becomes available.
From the time the deputy writes the report to the time it is assigned to an investigator takes approximately 5-7 working days. You may obtain a copy of the report through Orange County Sheriff's Support Services Records Division at 714-834-6454 approximately 10-14 working days after the report is made.
Accident reports dated after September 2008 are also available online at the Orange County Sheriff's Office website, under the "E-services" section of the website.
The Request Authorization form may also be submitted by fax to OCSD Records at 714-834-5466, in person, Monday through Friday, 8 a.m. to 5 p.m., or mailed to at:320 N Flower StreetP.O. Box 449Santa Ana, CA 92702
The cost of a report is 15 cents ($0.15) per page with the exception of a Domestic Violence report which is released at no cost to the victim. If your request is approved, you will be contacted to arrange pick-up and payment of the report. If your request is denied, you will receive a written denial in accordance with Government Code section 6255(b).
Yes, Rancho Santa Margarita Police Services offers a service provided free of charge which involves a physical check of your residence to ensure no windows or doors have been opened or tampered with while you are away or on vacation. For additional information, call Police Services at 949-635-1819 or complete the form on the City’s website.
All residential streets in the City of Rancho Santa Margarita are swept by a vacuum type street sweeper once per month. Please contact the City's Public Works Department for more information on when your street is swept at 949-635-1800 or view the map here.
If there is a "hold" on the vehicle and it was towed from within Rancho Santa Margarita, contact the Administrative Sergeant for Rancho Santa Margarita at 949-635-1817. If there is a "hold" on the vehicle and it was towed from any city other than Rancho Santa Margarita, contact the Administrative Sergeant for the city in which the tow originated.